Banking is hard

I recently signed up for email notification of my credit card bill. I received my first ‘Payment Due’ email a few days ago, and—well, let’s just say that it’s not entirely accurate:

Hello Rajesh,

The next payment for your Barclaycard Visa card account ending 2007 is due on 14 Oct 11.

I’m not called Rajesh, my card number does not end in 2007, and my payment is not due on that date. But apart from that, flawless service.

It doesn’t fill you with confidence, does it?


  1. Robin

    Wrote at 2011-10-12 08:39 UTC using Firefox 7.0.1 on Windows XP:

    Times are hard. Maybe they’ve “downsized” all the people who understand how these things really work in order to make the bonus payments.